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These sections present contact information for different situations.


In case of any sales queries, please contact us at


For support queries, please contact us at

Latest updates and information

For the latest updates and information, please visit us at

Adeptia Website

You can visit our website at: 


332 S Michigan Ave
Unit LL-A105
343 West Erie, Suite 430
Chicago, IL 6060460654,  USAUSA
Phone: (312) 229-1727 x111
Fax: (312) 229-1736


Resource Materials

The following documents are available.



Installation GuideProvides you the guidelines for installing Test Adeptia Suite on your Microsoft Windows-based and Linux/Solaris-based operating systems.

Getting Started Guide

Reference document for those who are working with Adeptia Suite for the first time. First-time users should follow this guide sequentially.

Developer Guide

Provides an in-depth description of all the activities and services of Adeptia Suite that are available to a developer. It acts as a guideline to use the various services of Adeptia Suite in a design environment.

Business User Guide

Describes in-depth the features of Adeptia Suite that are available to a business user.

Modeler and Simulation Guide

Covers the description and usage of the Process Modeler and Simulation features of Adeptia Suite. It guides you in using these tools to analyze, optimize, and enhance any business process.

Admin Guide

Provides an in-depth description of the Administrative features of Adeptia Suite. It mentors you in managing the functioning, designing, and integration of various business processes using the administrative features of Adeptia Suite. 

B2Bi Accelerator User GuideProvides guideline to use Adeptia B2Bi Suite for exchanging documents in EDI (X12, EDI HIPAA, and EDIFACT), and Non-EDI Format (XML, Excel, and CSV) between trading partners.

Migration Utility Guide

Provides guideline to migrate objects (Activities, Objects, Process Flows, Users, and Groups etc.) from one Adeptia Suite installation to another Adeptia Suite installation in interactive and noninteractive modes.
Explains how to manage Cloud data using Application Services.

SAP Integration Guide

Enables you to send or receive Intermediate Document (IDoc), which is a SAP document format for business transaction data transfers. 
LDAP Integration GuideProvides a brief description on how to configure Adeptia Suite to use LDAP Server for authentication and authorization.
Performance Tuning GuideHelps Adeptia users to configure Adeptia Suite for maximum performance. It also describes different parameters that can be tweaked to improve the performance in different scenarios.